Virtual Agents
Preset Urls
Canned Responses
Customer Monitor
Initiate Chat
Customizable Skins
Unlimited Operators
Multiple Websites
Admin Monitor
Mail Signatures
Chat Window Colors
Monitor Current Chats
Sound alerts
Customizable Chat Icons
Operator to Operator Chat
Chat Transcripts
Operator Ratings
Referral Statistics
Email Transcripts
Detailed Stats
Traffic Monitor
Appear Online/Offline
Operator Console Software
Page Title Customization
Chat Transcript Search
Logo Customization
Default Messages
Unlimited Departments
Unlimited Updates
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Proactive Chat
Push URL's
Push Images
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